Automation - Create Service Desk Request
J Soft
Requirements
- Must to have Data connector - App connect
- Must to setup serviceDeskId and requestTypeId in Config Map . These configs are used in Action template
Choose trigger events
Choose "Create service desk request" action template
{"serverDuration": 37, "requestCorrelationId": "79b87e72fde94c1095f2351a8c338f56"}