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Widget Connector

Setup web widget 

Knowledge base is a Confluence . So the search box won't work , you need setup the permission for help center in help center setting

You need to make sure your Confluence which is accessible because web widget will access the content from Confluence

e.g :

Navigate to JIRA Service Desk admin


  1. Contact form ( JIRA service request form)
  2. Help center 
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    Sample help center
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  3. Theme color
  4. Google Analytics code
  5. Addition tracking script