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Widget Connector
urlhttps://www.youtube.com/watch?v=bN8M6Ta6xqU

Setup web widget 

Warning
Knowledge base is a Confluence . So the search box won't work , you need setup the permission for help center in help center setting

You need to make sure your Confluence which is accessible because web widget will access the content from Confluence

e.g : https://jsoftconnector.atlassian.net/wiki


Navigate to JIRA Service Desk admin

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  1. Contact form ( JIRA service request form)
  2. Help center 
    Image Removed
    Image Added
    Sample help center
    Image Added

  3. Theme color
  4. Google Analytics code
  5. Addition tracking script

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