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Do note that this will work for Jira Work Management, Jira, and Jira Service Management

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Populating the issue with deal’s data

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You can create a new deal by clicking “+ New”, to the right of deals, if you click on the three dots in the Sales CRM section of the issue. (next to the “+” circle)

 

 

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This will open a new screen where you can add the information for the deal. You will be asked to enter the following information:

  • Pipeline where the deal should reside

  • Summary : name of the deal

  • Contact: You can associate existing contacts or create a new one (creating a new contact let’s you choose/create a new account as well)

  • Estimated Revenue: How much the deal would be worth

Visualizing

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Sales CRM data in an issue

In an issue, the Sales CRM will display a plethora of information which can be summarized as follow:

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As such, it is possible that multiple pipelines are displayed in an issue.

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Linking a new element in the Issue View

To link a new element, go to the Sales CRM section of the issue and click on the “+” circle. Then, connect the Sales CRM element of choice.

Linked items can be the following:

  • Deals

  • Accounts

  • Contacts

  • Jira Issues

Multiple items can be linked (multiple deals, accounts, contacts, etc.), which will allow multiple stakeholders to be linked, as well as multiple relevant deals or accounts.

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Detailed view in an issue

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You can go back by pressing “close” in the upper right corner of that detailed deal’s view

 

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If you view the details of a linked element, you can go back to the linked items list by clicking on “close” at the top of the Sales CRM issue view.

 

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